General Questions

1. Do you have a storefront?
We do not have a storefront currently due to the citywide shut downs and the difficulty of obtaining a storefront lease following the current restrictions.

2. What are your hours?
We are open for delivery 7 days a week, Monday through Saturday 10am – 10pm and Sunday 12pm – 8pm.

3. Do you have a menu?
Yes we have a menu and we consistently update it with our new products! See it here.

4. What forms of payments do you accept?
We accept cash. Credit card services are currently unavailable.

5. What if I can’t afford to pay for my medicine?
We believe that everyone should have what they deserve regardless of their financial situation. We invite all of our members to call us and let us know about their situation. We’ll do our best to work something out.


6. What is your discount policy?
Discounts cannot be used for items on sale. If you are a senior or vet please call us to discuss your discounts.

7. Do prices listed on the menu include sales tax?
Yes. All prices listed on the menu already include sales tax. No additional tax prices are added to your total.

8. Do you offer quantity flower discounts?
Yes we offer quantity discounts on mix & match combinations of ⅛, ¼, ½ flower purchases (applied on order confirmation call). For example, if you purchase two ⅛ of different flowers, you will receive them for the price of a ¼ of the more expensive flower. Does not apply to sale items. Some restrictions apply.

 

 

Membership Questions

1. What serious medical condition(s) do I need to have to qualify for a medical marijuana recommendation?
A serious medical condition, as defined by SB 420, is any of the following: AIDS; anorexia; arthritis; cachexia (wasting syndrome); cancer; chronic pain; glaucoma; migraine; persistent muscle spasms (i.e., spasms associated with multiple sclerosis); seizures (i.e., epileptic seizures); severe nausea; any other chronic or persistent medical symptom that either substantially limits a person’s ability to conduct one or more of major life activities as defined in the Americans with Disabilities Act of 1990, or if not alleviated, may cause serious harm to the person’s safety, physical, or mental health.

2. Where can I find a physician to recommend medical marijuana?
San Diego has plenty of doctors that will help you get a recommendation for the medicine you need. If you need any help finding one, don’t hesitate to call us. We will refer you to the best doctors we know.

3. How long is a recommendation valid for?
Typically, a recommendation is valid for one year. The doctor may choose to issue a recommendation for less than one year on a case-by-case basis.

4. How do I renew my recommendation?
In order to renew your recommendation, you must make an appointment with a licensed doctor for another evaluation.

5. Do you require a California MMIC or a recommendation?
Either one is fine. We’re not picky. ☺

6. Are there any membership fees?
No! In fact, we offer special gifts for our new members. Find out how to sign up here.

7. Do I need to sign anything?
Yes. Since we are required by law to have an original signature on your membership agreement, you need to sign a document upon your delivery driver’s arrival. Of course, your information will always be kept confidential.

8. What documents do I need to become a member?
You need a CA photo ID card (such as a driver’s license) and a copy of your doctor’s recommendation.

 

 

Cannabis Delivery Questions

1. Do you have a minimum for delivery?
A $60 minimum donation is required for delivery.

2. Where do you delivery?
Click here to see if you’re in our delivery area.

3. Should I tip my Medical Rep?
Tips are not required but are encouraged as our Medical Reps travel many miles and hours to ensure our members get the information and medicine they need.

4. How can I place an order for delivery?
Placing a new order is easy. First, you need to go to the Join Now section of our website and send us your driver’s license and recommendation using your smartphone. Once we’ve verified that your recommendation is current, you can order online or we will call you and set up a delivery time and location that works best for you.

5. What is your cancellation/no show policy?
If you are not at your house upon our arrival or cancel your delivery within 1 hour of your purchase, you will be charged a $10 no show/cancellation fee. This is to prevent missed appointments and ensure all of our members get their deliveries at the time they commit to.

6. Is there a delivery fee?
Deliveries within a 15 mile radius of our depot in central San Diego are always free. Deliveries outside our free delivery area incur a small surcharge that goes straight to the driver to compensate for extra travel time and gas use. Surcharges are:

  • 15-20 miles – $5 Driver Surcharge
  • 20-25 miles – $10 Driver Surcharge
  • 25-30 miles – $15 Driver surcharge + $100 minimum order
  • +30 miles – call for quote

There may be restrictions on your delivery area during certain times of the day. Our drivers are coming from central San Diego and the travel time with traffic to remote areas of the county can easily be over 60 minutes in one direction. We want our patients to have their medications but we ask that our patients work with us to ensure delivery is done in an efficient manner.

 

 

Medical Marijuana Questions

1. What are Proposition 215 and Senate Bill 420?
Prop 215 was the first statewide medical marijuana measure voted into law in the United States. It provides protection to all seriously ill persons who possess a doctor’s recommendation to use medical marijuana for medicinal purposes. This prop also protects physicians and primary caregivers who provide assistance to these seriously ill persons, who are considered as “qualified patients” under Senate Bill 420. SB 420 was enacted into the Health and Safety Code of California (Sections 11362.7 through 11362.83) to address problems with Prop 215 and required the California Department of Public Health (CDPH) to create the Medical Marijuana program (MMP). The main intent of SB 420 was to create a system for law enforcement and qualified patients to have an identification card that is uniform throughout the state. The California MMP is responsible for creating and maintaining an online registry and verification system for Medical Marijuana Identification Cards (MMIC). The online registration system allows law enforcement and dispensaries to verify that a MMIC is valid.

2. How many states have enacted medical marijuana laws since 1996?
Twenty-one states: Alaska, Arizona, California, Colorado, Connecticut, Delaware, Hawaii, Illinois, Maine, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, New Jersey, New Mexico, Oregon, Rhode Island, Vermont, and Washington have passed laws for limited legal protections for authorized patients who use or possess cannabis with a doctor’s recommendation.

3. What are the different ways to medicate?
While the common assumption is that most people prefer to smoke, there are many other ways to medicate. Edibles, wax, and hash are other ways to ingesting medical marijuana without smoking. High CBD tinctures and topicals are commonly used to reduce pain and inflammation without the euphoric effects of THC. There are even marijuana teas and sodas for patients to drink. Since everyone as different preferences and needs medicine for different reasons, we carry a wide variety of product for our customer’s convenience.

4. What is THC?
Tetrahydrocannabinol, better known as THC, is the chemical found in marijuana that is most responsible for it’s physiological effects. Some patients prefer to medicate with marijuana without the THC because of this, but clinical studies have indicated hat THC has pain-relieving and pressure-reducing properties that can help patients with severe ailments, such as cancer, epilepsy and any kind of severe pain.

5. What is CBD?
Cannabidiol (CBD) is the non-physcoactive component that possesses a wide range of therapeutic benefits for patients. CBD greatly enhances THC’s positive effects while negating the effects some people view as negative. It is a very effective treatment option for patients who suffer severe social anxiety, and has been shown to stop production of the cancer gene found in metastasis.

6. How much medical marijuana am I allowed to have in my possession?
A qualified patient or primary caregiver may posses no more than 8oz. of dried marijuana per qualified patient. In addition, a qualified patient or primary caregiver may also maintain no more than 6 mature or 12 immature marijuana plants (per Health and Safety Code Section 11362.77)
If you have a question about something that is not covered in the FAQ section, contact us at (619) 378 – 0007 or email info@kayacollective.org